December 2016 | SunGard Public Sector
Tuesday, December 13, 2016

It is well understood that solving a crime is often a lengthy process, requiring much patience as information is pieced together from various sources. Greater insight is now available through advanced technology to help analysts solve crimes quicker. These new tools pick up on trends that may have previously gone unnoticed.


Newport Beach Police Department, a SunGard Public Sector customer since 2014, uses the company’s Crime Analysis Plus (CA+) application with their Computer Aided Dispatch (CAD), Records Management System (RMS), and other modules in the SunGard Public Sector ONESolution suite to solve crimes faster. CA+ aggregates and visually displays crime-related information so officers can see where crimes are being committed, and get a better idea of who might be committing them.  The Newport Beach crime suppression team takes information from CAD (where officers are deployed), and RMS (criminal arrest records), and visualizes the information in a way that can be easily digested and used to make actionable decisions.

In addition to displaying crime trends, CA+ also has built-in keyword functionality, allowing officers to search on specific words or phrases. In Newport Beach, officers often make notes about crimes where surfers’ cars are being broken into, so the word ‘surf’ might return information about related crimes in the area. Officers can then see trends and patterns, and adjust their patrols accordingly.

CA+ also provides a level of predictability. Newport Beach Deputy Police Chief Dennis Birch and his crime suppression team recently noticed a higher volume of house calls related to burglaries around dinner time. While looking at data in CA+, Chief Birch was able to proactively deploy officers to be visible during dinner hours, resulting in a reduction of that type of crime.

“Ultimately, we really like the CA+ tool, but it is more than that, it is the entire SunGard Public Sector system,” said Chief Birch. “The folks at SunGard Public Sector have been very helpful as we’ve continued to customize and refine the platform to really make it work for us.”

For more information on SunGard Public Sector’s CA+, please click here.



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Monday, December 5, 2016

SunGard Public Sector, a leading provider of software solutions and services to public safety and local government agencies, announced today it has signed Harris County, TX consisting of Harris County Sheriff’s Office and eight (8) Constables. Harris is the third largest county in the United States.

In an effort to streamline its public safety operations, Harris County will license the full suite of ONESolution Public Safety Software from SunGard Public Sector, including: Computer Aided Dispatch (CAD), Records Management System (RMS), Mobile Computing (MCT), and Mobile Field Reporting (MFR), in order to unify the county’s public safety communications and increase operational efficiencies.

SunGard Public Sector Software provides a set of seamless, interoperable modules that will improve information between Harris County dispatchers at 911 call centers and officers in the field. Additionally, dispatchers will have access to detailed crime patterns, and officers in remote or low-bandwidth locations within the county will still be able to utilize web-based applications to maintain communication with other officers.

“Harris County joins a growing list of Tier one agencies that have chosen ONESolution Public Safety software recently,” said Kevin Lafeber, Chief Operating Officer at SunGard Public Sector. “These large agencies see the value in a state-of-the-art Public Safety software solution to deliver concise and reliable information to their emergency responders, who can, in turn, respond to their communities more quickly and effectively.”

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