Mobile Data implementations are becoming more and more prevalent across a wide range of market sectors. Users are beginning to embrace new mobile computing technologies, either ruggedised for specific uses or general business platforms such as PDA's or smartphones. Coupled with the continuing development of communication services, such as GPRS and 3G, these devices are opening up the ability to extend the office beyond the desktop offering mobile and flexible solutions to the working environment

•      Mobile -
       bringing ICT to tasks that are not office-based through giving field workers access to
       applications and databases and hence same benefits delivered to office workers
•      Flexible -
       allowing users to work anywhere at anytime with standard office technology following
       them wherever they go.

The business drivers for implementing a mobile solution are similar across many sectors with organisations seeking to change or influence the following:

•      Perception of service provided
•      Staff reluctance to take on tasks
•      Increase effectiveness
•      Increase visibility
•      Increase safety
•      Cost saving/ROI
•      Resource Management

There is, however, a thin line between success and failure resting on a relatively small number of easily influenced factors: