Internet Solutions

SunGard Public Sector’s Internet Technology for the OSSI Public Safety Solution offers agencies several Microsoft® .NET-built, browser-based applications to provide police chiefs, sheriffs, supervisors, investigators, and citizens with remote access to the agency’s OSSI CAD and OSSI RMS data. Those applications include OpCenter, Police to Citizen (P2C), and Police to Police (P2P).

OpCenter – OpCenter provides authorized users in remote locations or areas with low bandwidth with query capability to SunGard Public Sector’s OSSI Computer-Aided Dispatch and Records Management Systems. The OpCenter Program Suite is comprised of OpsCAD and OpsRMS both of which may be purchased and used separately.

  • OpsCAD – OpsCAD is a browser-based application that provides remote view-only access to the agency’s OSSI CAD system. The application provides a secure method for an agency to view open/active calls, available/active units, and search event history. If the agency is using the OSSI CAD Mapping program, active calls may be displayed graphically on a remote map. 
  • OpsRMS – OpsRMS is a browser-based application that provides remote view-only access to the agency’s OSSI RMS system. The application provides a secure method for an agency to search names, vehicles, and incidents.

Police-to-Citizen (P2C) – SunGard Public Sector’s OSSI solution enables agencies to utilize the Internet to host a portal for citizens to retrieve, enter, and print reports. The OSSI P2C Application is a browser-based solution that provides a convenient solution for citizens to perform simple searches, download reports, and complete applications online. Citizens can search accident reports, view the daily bulletin, view missing persons, view the agency’s event calendar, and enter basic incident reports.

Features

OpCenter Features

  • Supports remote locations, areas with low bandwidth, and users with full LAN access
  • Provides remote-view only access to the agency’s OSSI CAD or OSSI RMS
  • Provides users a secure method to view open/active calls, available/active units, and search event history
  • Supplies calls for service details, including arrival and clearance times, dispatch notes, and caller information
  • Displays active calls graphically on a remote map

P2C Features

  • Allows citizens to perform simple searches, download reports, and submit non-emergency incidents online
  • Displays the agency’s event calendar and announcements
  • Accommodates customized reports
  • Provides most wanted, recent arrests, and missing persons slide shows

P2P Features

  • Enables law enforcement agencies to share data with other participating agencies
  • Maintains control over the agency’s records management system and databases
  • Uses Secure Site encryption technology
  • Enables incident, names, vehicles, pawn transactions, and property queries
  • Integrates with the OSSI Master Name subsystem to provide mug shots, demographic data, warnings, alerts, any involvements

Benefits

OpCenter Benefits

  • Provides a low-cost solution to access agency data
  • Offers users work space flexibility
  • Ensures security when accessing data

P2C Benefits

  • Engages citizens with the agency
  • Simplifies operations, increases efficiencies, and reduces agencies’ workloads
  • Provides citizens with convenient access to public information

P2P Benefits

  • Provides more information exponentially
  • Increases officer safety
  • Provides geographical independence
  • Improves effectiveness, helps solves cases faster
  • Offers around the clock availability