Software as a Service
Implementation of IT solutions has a chequered history within the Public Sector. Internal or outsourced IT departments have to manage all aspects of any newly implemented application – from the initial install & subsequent upgrades, through to backup, administration and disaster recovery. This can add a significant overhead to the initial investment in the application.
SunGard Public Sector can deliver applications to our customers via the internet. Our web hosted application service includes:
- Hosting applications from secure ISO 27001 accredited data centres.
- All upgrades to applications and underlying infrastructure.
- Data backup and provision of Disaster Recovery / Business Continuity solutions if required.
- ITIL compliant based support service.
- Background and experience of delivering on demand solutions for over 7 years, to a variety of Public Sector customers and markets.
Access to the applications only requires a browser and connection to the Internet – implementation normally takes hours to achieve, rather than weeks or months.
Customer benefits include:
- Reduced cost, particularly avoiding any initial capital expenditure
- Rapid deployment of the application to users
- Lowered impact on internal IT departments
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