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SunGard Public Sector’s OpCenter, provides remote access to your Computer Aided Dispatch (CAD), Records Management (RMS) and Jails Management (JMS) systems. Built on Microsoft’s .NET technology, ONESolution OpCenter is a browser-based solution that provides users in remote locations or areas with low bandwidth with secure access. OpCenter encompasses three modules – OpsCAD, OpsRMS and OpsJMS, all with easy search capabilities.
OpsCAD – View open/active calls and available/active units, as well as retrieve calls for service details such as arrival and clearance times, dispatch notes and caller information. OpsCAD events can be filtered and secured based on service type. If an agency uses SunGard Public Sector’s CAD Mapping program, active calls can be displayed graphically with icons representing active call types and locations. The system enables users to zoom, pan and change map layers.
OpsRMS – Retrieve full demographic data, residence and employment information, warnings and alerts, outstanding warrants, vehicle information and incident details. This is also an effective tool for administrative users who don’t require full access to RMS.
OpsJMS – Find information related to a specific booking and link to other areas in OpCenter such as the name and incident detail screen in OpsRMS.
Local governments, public safety and justice agencies, non-profit organizations, and the citizens they serve can envision the future happening today with SunGard Public Sector.