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The results of the 14th Annual Digital Counties Survey are in, and we’re thrilled to report that more than 15 SunGard Public Sector customers are represented out of the 55 counties recognized by the Center for Digital Government in this year’s survey! These counties were selected for their ability to “understand technology’s value, empower their tech leaders, and implement new ideas to make life better for those who live and work there.” According to the survey, “[The] counties that are most effective at delivering technology-based solutions are also ones that are ready to cooperate with others, both internally and with the public, and are also flexible and thoughtful enough to recognize the value in taking measured risk in search of better outcomes.”
Image courtesy of Government Technology
A list of project areas where organizations expect to spend the most time and energy in 2016 include: cybersecurity, open government, citizen engagement, business intelligence and analytics, and business process automation, among others. Much of these project areas are addressed by SunGard Public Sector solutions, such as NaviLine, PLUS, ONESolution and TRAKiT, used by the more than 15 customers who made the list of the top 55 counties.
For a recent example of open government and citizen engagement, check out our case study about John’s Creek’s new police open data tool, powered by SunGard Public Sector’s new Public Connect solution.
Congratulations to all the winners, and our customers! For more information on the 14th Annual Digital Counties Survey, click here.
PoliceOne’s Editor in Chief Doug Wyllie recently spoke with Lieutenant John Moses of John’s Creek Police Department in Georgia about a new tool being used by the department, dubbed “PoliceView,” giving citizens greater visibility into the department’s efforts. PoliceView, utilizes SunGard Public Sector’s Public Connect solution, powered by Socrata’s open data, to improve both time and cost efficiency for officers in the department, while improving communication between the department and the community it serves.
“The best aspect of PoliceView is that it is proactive on the part of the police department — citizens can easily find the data they need — it is all available in a publicly digestible format,” said Lieutenant Moses.
Leveraging big data into a system like PoliceView can also help give departments greater insight into internal data related to arrests, convictions and response times. The agency can then make better-informed decisions about patrol staffing and deployment as necessary. Thanks to open data, Johns Creek PD has become more efficient internally, and been able to more easily educate the community about efforts as part of an ongoing dialogue.
“It’s time to provide a comprehensive, new view into the law enforcement community, where police officers can showcase the great work they do, and the public can understand how the system works. It is a dialogue we need to be having, and everyone will benefit from the experience. We are encouraged that agencies across the country understand this problem, and the value of open data in solving it,” said Chris Schoenmann, Program Manager, SunGard Public Sector.
Local governments, public safety and justice agencies, non-profit organizations, and the citizens they serve can envision the future happening today with SunGard Public Sector.